Our Services
At SWA Claims Management Services LLC, we understand that success is built upon effective teamwork, where each member contributes significantly to our shared accomplishments. Joining us means engaging in a collaborative partnership among clients, our firm, and adjusters, all aligned in meeting even the most demanding goals. Our unwavering commitment to excellence enables us to deliver customized, high-impact solutions, grounded in enduring relationships and a courteous, responsive approach to every client, adjuster, and affiliated party.
When disaster strikes, be it a single fire or the sweeping devastation of a hurricane, our dedicated teams stand ready to respond swiftly and at scale. We prioritize your policyholders’ needs, delivering timely, thorough service regardless of circumstance. With a proven system for mobilizing resources, we ensure peace of mind for both insurers and clients, restoring normalcy when it is needed most.
Commercial & Residential
Navigating complex claims is our specialty. For commercial clients, we provide expert guidance and meticulous management, ensuring continuity in the face of business interruption or property loss. For homeowners and renters, our compassionate approach brings clarity and confidence, supporting policyholders through every stage of their claim—from initial assessment to resolution.
Embrace the future of claims adjusting with our virtual solutions. Leveraging advanced technology, we streamline the process to maximize efficiency while minimizing costs. Enjoy faster turnaround times and reduced field expenses, all without compromising on service quality.
Streamline your claims operations with SWA’s third-party administration. Our customizable solutions integrate seamlessly with your existing systems, simplify workflows, and provide transparent oversight. Experience exceptional customer service and operational efficiency, all supported by robust technology and expert personnel.
Whether remote or on-site at our Frisco, Texas location, SWA’s overflow and desk adjusting capabilities ensure your claims are managed seamlessly, even during periods of high volume. Our expert team utilizes cutting-edge systems and refined processes to deliver uninterrupted, reliable service—so you can trust that every claim is handled with precision.
We manage a wide range of specialized claims—including agricultural, marine, aviation, environmental, construction defect, and REO—with the expertise and precision needed to manage even the most complex cases. No matter the complexity or niche, our adjusters bring industry knowledge and diligence to every claim.
Protect your interests with our comprehensive liability claims services. Our specialists conduct thorough investigations and skillful negotiations to secure fair, defensible outcomes across auto, premises, product, and professional liability lines. We focus on accuracy, integrity, and resolution—safeguarding your business at every step.
Our performance assurance program is built on a structured, systematic approach to evaluating and maintaining claims process effectiveness. We are committed to delivering outcomes that are timely, fair, accurate, and compliant, regardless of claim type or volume. Continuous monitoring and improvement ensure that both clients and policyholders receive unparalleled service.
SWA offers seasoned umpires (adjusters) with decades of experience resolving valuation disputes. Our team delivers fair, accurate damage assessments across all property types—residential, commercial, and industrial. Carriers and self-funded entities trust us for unbiased resolution, professionalism, and efficiency in every appraisal.
At our Frisco, Texas call center, we transform the First Notice of Loss (FNOL) into a compassionate, expert-driven experience—ensuring every claim begins with trust, clarity, and efficiency.
Our dedication to unparalleled customer service means SWA consistently provides accurate, prompt, and tailored support, creating a benchmark in claims management. Whether working with underwriters, carriers, or third-party entities, SWA remains a steadfast partner, committed to delivering the best outcomes and a superior claims experience that clients can count on.