Insurance Claims Management Solutions
“Tomorrow Belongs to Those Who Prepare Today.”
SWA Claims Management is an Independent Adjuster Firm providing skilled Adjusters for insurance claims management to the Insurance Industry for CAT and DAILY assignments as well as essential service agencies with specialist for roles such as SIU and fire investigation.
Insurance Industry Claims Solutions
for nearly three decades
At SWA Claims Management Services LLC, we understand that success is built upon effective teamwork, where each member contributes significantly to our shared accomplishments. Joining us means engaging in a collaborative partnership among clients, our firm, and adjusters, all aligned in meeting even the most demanding goals. Our unwavering commitment to excellence enables us to deliver customized, high-impact solutions, grounded in enduring relationships and a courteous, responsive approach to every client, adjuster, and affiliated party.
About Us
The insurance industry is fiercely competitive, yet SWA Claims Management Services LLC stands apart by delivering a level of service that consistently raises the bar. Our focus is not only on providing claims management solutions but also on doing so with precision, dedication, and unwavering ethical standards. With deep-rooted industry expertise and a commitment to excellence, we uphold the values of hard work, accountability, and client-first service in every interaction.
SWA has been built on principles of honesty, reliability, and rigorous work ethics set by our founders. Our team of skilled professionals is well-equipped to address a wide range of claim scenarios, from routine cases to complex, high-stakes claims, ensuring that each client’s interests are fully protected. Unlike others, we don’t just process claims; we actively work to optimize outcomes and reduce costs through hands-on management and strategic insight, all while maintaining strict quality standards that make us a trusted partner.
Built on Experience…
Guided by Integrity
Our dedication to unparalleled customer service means SWA consistently provides accurate, prompt, and tailored support, creating a benchmark in claims management. Whether working with underwriters, carriers, or third-party entities, SWA remains a steadfast partner, committed to delivering the best outcomes and a superior claims experience that clients can count on.
Lisa
Wood
Managing Director
Arnold
Schafer
Managing Member
Christopher
Robinson
Chief Operations Officer
Brian
Griffin
VP of Business Development
DeLaney
Robinson
Director of Digital Marketing
The Legacy of SWA Claims Management
SWA Claims Management Services LLC was founded by industry veterans Arnold Schafer and Lisa Wood, each with over 40 years of experience in insurance adjusting. Both founders have been integral to major catastrophe events across the U.S. and Canada since the 1980s. Their journey spans from hands-on adjusters to leadership roles, gaining expertise across residential, commercial, and complex claims.
Arnold Schafer’s early career in home building and insurance shaped his practical, client-centered approach to claims. Lisa Wood, starting with Hurricane Alicia in 1983, advanced through every facet of adjusting, bringing a rigorous work ethic and commitment to training future adjusters. Together, they established SWA on values of integrity, responsibility, and a dedication to serving others—principles that are reflected in every claim handled by the firm.
“Driving principles at the core of everything we do.”
God, Family, Country
At SWA, we believe in building enduring partnerships based on trust and high standards, setting ourselves apart through unmatched service quality and unwavering adherence to ethical standards. When you work with SWA, you’re choosing a company that brings decades of expertise, dedication to excellence, and a strong foundation of values that put God, family, and country at the core of our operations.
Immediate Roster Openings
LA Citizen Adjusters Needed!
If you (1) have a current Louisiana adjuster license, (2) are LA Citizens certified or willing to become certified, and (3) have a minimum of five years field and/or desk experience, then we want to hear from you. Please follow the link below for more information and to apply. We also have other positions available, so if you don’t meet the above requirements or are interested in a new opportunity, we would like to hear from you.
If Interested, click here.
Join Our Team of Skilled Insurance Adjusters
Help Us Make a Difference
At SWA, we take pride in upholding the values that matter most: faith, family, and a deep commitment to our country. We are not just in the business of claims; we are dedicated to building a team that is grounded in integrity, service, and accountability.
Our adjusters are equipped with top-notch training, drawing on skills honed through real-world experience in fields like law enforcement, the military, and emergency response. By working with SWA, you’ll be part of a team that knows the importance of hard work and doing the job right the first time.
We believe in hiring those who share our values and are committed to serving both our clients and communities with the same dedication we would give our own families. Join SWA, where we stand proudly for God, family, and The United States of America, and where integrity and responsibility drive everything we do.